Hole's

Reviews

• ★ ★ ★ ☆ ☆
  Great products but prices are just ridiculous. We only go in for a walk around, something to do on weekends. Just too expensive
  By kev chouin, June 12, 2017
• ★ ★ ☆ ☆ ☆
  I will be coming back to look at their plant selection, because I didn't get a chance to. But my review is based off of customer service. I had gotten a few items from here as a gift, and needed to exchange them for a different set. It was a Sunday, so I tried to call the centre and apparently you can't call and have a question answered at all over the weekend. Considering their return policy isn't even on the receipt or their website, that's pretty Inconvenient for a customer. I had to drive down just to see if I could exchange/return my items, when (if they had someone to answer phones) I could have just called. I don't know any other business that conducts their information and phone services like that, but I hope they know it prevents people from knowing a part of this stores business policy. Secondly, when I went to return my items, it was still 30 minutes before closing time, and the two women working the cashiers desk were already telling people that we needed to be gathering up our purchases, etc. The way one of the ladies was speaking to everyone was pretty rude, and I don't think customers appreciate being rushed and hollered at. Even people just coming through the doors, the first thing they heard was a lady loudly telling them they were closing soon, etc. I'm surprised such a big business would allow their cashiers to holler at customers rather than announce politely over an intercom when the store is closing. It seemed like these cashiers were 100% more concerned with getting off of work instead of doing their job appropriately. The second woman we dealt with at the tills was rude as well. We had to do a return and she immediately was frustrated, and directed us to another help desk that deals with returns. She even assumed we already knew where it was, and had asked us if we even tried there first. It was rude and unnecessary, and finally when we went to the other help desk, there was nobody working there! So we had to go back and ask her to call someone. Then later on she apologized for being snippy, and said it was a busy day. But we didn't deserve her attitude, and she shouldn't have had to apologize in the first place. I've worked years in a busy retail environment, and it's not fair to treat your customers this way. Overall a bad experience and bad customer service.
  By Bee Little, June 01, 2017
• ★ ★ ☆ ☆ ☆
  Ever since they moved to the Enjoy centre their selection has dropped tremendously and their prices have increased tremendously for a product that is no better then many of the other greenhouses in the greater Edmonton area. You are paying for the building and the name rather then the quality of the product.
  By Dylan Smith, May 04, 2017
• ★ ★ ★ ★ ★
  Thank you... beautiful arrangement 2 for 2 :-)
  By J Lan, January 07, 2017
• ★ ★ ★ ★ ☆
  Great place to go to find local produce and to spend time in the green house.
  By Samuel Jones, July 14, 2016

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About Hole's in St. Albert